Awarded by RTBPL
“Ann's Cottage Rosedale” is a “Booking.Com Award Winner for 2015, 2016, 2017 & 2018”.
This rare worldwide 10 out of 10 accolade has been presented through the experiences and reviews of our guests.
Visit England are awarding a new and prestigious annual ROSE accolade in “Recognition of Service Excellence” to a limited number of Visit England quality assessed accommodation operators, who have demonstrated their commitment to providing excellent customer service. Ann & Colin are pleased to announce that “Ann's Cottage” & “The Old Smithy” have won the, “Visit England's ROSE award in Recognition Of Service Excellence.”
Hotels Combined recognise “Ann's Cottage and The Old Smithy” amongst the best hotels in the United Kingdom
Rosedale Abbey, United Kingdom, 11 July 2018- HotelsCombined, the Australian-based hotel meta-search company, has started an extensive survey covering different types of accommodations within United Kingdom. This survey is based on gathering data from millions of guest reviews, and translating them to an official Recognition of Excellence. The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the following criteria:
2018 RECOGNITION OF EXCELLENCE HotelsCombined
10.0 Rated by Guests
• At the time of judging, a winner is rated 8.50/10 or over with a minimum of 50 customer reviews certified by Hotels Combined.
• We couldn't detect any major customer service problems, nor recurring or unresolved issues.
Moreover, HotelsCombined is taking in great consideration the way the hotel staff answered the Hotels communication team, demonstrating their commitment in providing quick assistance. Ann's Cottage and The Old Smithy boasts a high satisfaction rating among guests and travel industry experts, receiving 252 reviews for an impressive rating of 10.0 out of 10.
Our “Guest Book” has 470 reviews left by our visitors about their stays with us in one of our “Romantic Cottages for Two”.
Our customers who book directly with us, (at discount prices), are automatically invited by email to leave a review of their holiday experiences. The latest entries can be read via either our “ Website Guest Book, or “Customer Reviews” Links. We also have a section on "Trip Advisor" whereby Reviews can be "Read or Written" for all to share experiences of their holiday at “Ann's Cottage Rosedale”.